Hell is not other people - it’s being stuck in the ninth circle of an automated telephone service | Hilary Freeman

Tuvalu is celebrating its first ATM, but here’s a warning from the UK, where human contact has been lost to the self-service age Life is about to change on the remote island nation of Tuvalu. And not, in my opinion, for the better. To great fanfare, Tuvalu – an entirely cash-based society – has unveiled its first ever ATM, marking its move towards financial modernisation. But while the 10,000 people living in that country may be celebrating no longer having to queue at the bank, I fear their happiness will be short-lived. It’s the start of the slow erosion of human contact that heralds the dehumanisation of yet another society.The world’s first ATM was introduced in Britain in 1967, but for me the tyranny of machines that promise convenience but erode human contact really began about 20 years ago, in the form of self-checkouts in our local Sainsbury’s. Having watched the Terminator movie franchise during my formative years, I railed prophetically against them, aware that it was just a small slippery slope from “unexpected item in the bagging area” to the extinction of the human race. I wrote about my fear of these machines with their Dalek-like commands and even started a short-lived and extremely unpopular Facebook campaign against them. But like a modern-day Cassandra, I was doomed to be ignored.Hilary Freeman is a journalist and author Continue reading...Weiter zum vollständigen Artikel bei TheGuardian Weiter zum vollständigen Artikel bei TheGuardian